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At ICWG, we care deeply for the safety and health of our customers and employees. We continue to monitor all the best practices for social distancing and cleanliness of our facilities to do our part in flattening the curve.
Current Updates For Car Wash USA Express
June 2, 2020
We have cautiously reopened all sites and services across the U.S. from Colorado to North Carolina and all throughout the South to fully serve our customers with the best express car wash services in every neighborhood we serve. We continue to follow CDC guidelines for increased cleaning of all consumer touch points at our sites as well as proper social distancing where appropriate. The safety of you, our customers and our employees continues to be our first priority. Thank you for your patronage through this global pandemic. We enjoy serving you.
April 20, 2020
In an ongoing effort to keep customer touch-points to a minimum, we have enabled Google Pay and Apple Pay touch-less payment options at many of our Car Wash USA Express locations across the country. To find out if your Car Wash USA Express has touch-less payment capabilities, access your site’s individual web page by using our store locator found here, and then look for the Google Pay and Apple Pay icons respectively.
March 30, 2020
As we all continue to navigate through these unique and evolving challenges, we wanted to give you an update on our latest COVID-19 health and safety protocols at our sites:
Sites that are currently open – car wash sites that are allowed by the government to remain open will continue to follow every CDC guideline on cleaning best practices and social distancing of employees and customers using the car wash. To that end we have:
- Suspended all Detailing and Full Serve Interior cleaning of cars where that service was available
- Suspended the sale of new Unlimited Wash Club memberships
- Vacuum areas will have every other bay open to provide proper social distancing between customers cleaning their cars. Note in some towns, we have been asked to shut the vacuum area completely.
- Public bathrooms and office reception areas will be temporarily unavailable to customers and the general public.
- Increased cleaning and disinfecting all pay stations and frequently used equipment including vacuum handles throughout the day
- Suspending handing out our famous “little blue towels” for now
Sites that have been temporarily closed – we are complying with all state and federal government mandates to close when instructed. At those sites we will post if there is a sister site for you to use instead of the closed site. In the event there is not an alternative option in your neighborhood, we are immediately pausing Unlimited Wash Club membership until we are able to reopen and you will not be charged for your monthly membership during this temporary closure. You do not have to do anything to pause – we will do everything for you. And we look forward to seeing you again soon when we are allowed to reopen at which time your regular monthly membership charges will recommence.
March 24, 2020
In accordance with Ohio Governor, all Car Wash USA Express sites are temporarily closed.
In accordance with Kentucky Governor, all Car Wash USA Express sites are temporarily closed.
In accordance with Dallas County, Texas, all Car Wash USA Express sites in that county are temporarily closed.
March 16, 2020
At ICWG, parent company of Car Wash USA Express, our number one priority is to keep our employees and customers safe and healthy. Thank you for your patience as we navigate through the unchartered territories of COVID-19. Currently, our car washes remain open across the U.S. to provide quality cleaning of your vehicles. We also take seriously the role in supporting the CDC, state and local health officials and government leaders as they work to contain the virus.
Accordingly, we have increased all precautions we are taking to disinfect our customer touchpoints regularly throughout the day in order to do our part to help slow the spread of the virus. Our express car washes will continue to clean your vehicle using the best biodegradable soaps, polishes, and sealers – all while you stay safe in your car.
We thank you for your business during this challenging time and will continue to update you on any changes in our business policies, hours of operation or other information related to your safety at our car washes related to COVID-19.